IVR Agent
Voice calls answered. Meetings scheduled. No hold music.
Answers every incoming call in under one ring, qualifies the lead, schedules meetings directly into your calendar, and handles appointment confirmations and reminders — all without a human in the loop.
The Problem
Miss a call and that customer is already dialing your competitor
For a home services business — HVAC, plumbing, electrical, garage doors, pest control — the phone is still the front door. Industry data puts missed-call rates for small home services firms at 30–40%, and after-hours at closer to 80%.
Hiring a 24/7 answering service runs $1,200–$2,500 a month, delivers uneven script adherence, and doesn't actually book the job into your dispatch software — it just takes a message.
Features
What the agent does
Natural conversational voice
Sub-400ms first-token latency. Interruption handling, backchanneling ('mm-hmm', 'got it'), and warm regional accent options make the agent feel like a new dispatcher, not a robot.
Live transcript dashboard
Every call streams in real time: waveform, running transcript, caller ID, and detected intent. Tap in and take over a live call with one button if you want to.
Dispatch-native booking
Integrates with ServiceTitan, Housecall Pro, Jobber, FieldEdge, and Workiz. Books the slot, creates the customer record, attaches the call recording, and texts confirmation.
After-hours & overflow
Run as overflow during business hours (picks up when the human dispatcher is on another line) and as primary after hours and weekends. Bookings flow through the night.
Case Study
Mid-Size Plumbing Company, Southeast
42% → 3%
Missed call rate
$684K
Incremental revenue (120 days)
9 days
Payback period
A 22-truck plumbing company averaged 42% missed-call rate before adoption, with 94% of after-hours calls going to voicemail. After-hours booked jobs averaged 11 per weeknight and 34 per weekend. Dispatcher headcount unchanged; job satisfaction improved because overflow stress disappeared.
Stop missing $40K a month in after-hours calls
The agent pays for itself in the first week.
Schedule a Demo